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Russell's Jewelers respects your privacy and wants to protect
your personal information. This privacy notice tells you that how we collect
your personal information and how we use it.
How We Collect Information
1. Registration and ordering
During registration on our website, you need to complete an online
registration form providing us with information such as your name, shipping
address, phone number, email address.
For ordering, you may need to provide us with your personal information
including paypal account (if pay via Paypal), money transaction info (if pay
via Bank Transferring), your name for the money transfer transaction (if pay
via Western Union/MoneyGram), or other information to help finish the
payment for your order.
These kinds of information are used for billing and shipping purposes, and
to fulfill the orders. If we encounter a problem when processing your order,
we may use the personal information you provide us with to contact you.
We primarily sell merchandise, not information. We did not and will not
sell, rent, trade your personal information or financial information to
anyone or any corporation.
2. Complaints or queries
People who contact us by email or Live chat tool for complaints or queries,
may need to provide us with your name and email address.
Your contact information would be stored for us to solve complaints, analyze
customer’s feedback and improve our service.
3. Visitors to our website
We use Google Analytics and log files on site server to help analyze use of
our website. These tools automatically recognizes the page you access and
may also record your IP address, and the time stamp you access our pages.
These kinds of information is then used to evaluate visitors’ use of the
website and to compile statistical reports on website activity.
4. Signup for newsletters
People who signed up for our newsletters need to provide email address. We
will send out our newsletters to these email address twice a month
(currently).
For newsletters readers, we always permit you to unsubscribe or opt out of
future emails.
Information Use and Disclosure
We collect your personal information in order to process your order and
provide you with customer service, your purchasing information may be used
for us to create sales reports for internal use, but the analysis will be
only in aggregate, not at the individual customer level.
We use software and log files to collect data of your web access behavior
while browsing our websites/clicking the advertisement, these information
and data will only be used inside our company for analysis, in order to
improve our website and customer service.
We sell merchandise, not information. As mentioned, we do not and will not
sell, rent, trade your personal information or financial information to
anyone or any corporation.
About Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's
hard drive through your Web browser to enable our systems to recognize your
browser so we can recognize you if you return to our site using the same
computer and browser.
The cookie generated by our site contains no information about you. It
contains only a numeric ID that, for example, allows you to retrieve your
account details or shopping list. The cookies let you enter your email and
password so you don’t have to enter those details again, or it lets you save
products to a wish list it available.
To find out more about cookies, including how to control and delete them,
please visit www.aboutcookies.org/.
Data and Payment Information Security
This Site incorporates physical, electronic, and administrative procedures
to safeguard the confidentiality of your personal information. Our servers
are protected by secure firewall computer hardware and software specially
designed to keep information secure and inaccessible by other Internet
users.
We use PayPal as online payment and backend credit card transaction engine.
For customers pay via Paypal, PayPal helps protect your credit card
information with industry-leading security and fraud prevention systems.
Paypal use SSL encryption to protect your personal information online during
the payment transaction, and we also take several steps to protect your
personal information in our facilities.
Changes to this privacy notice
We keep our privacy notice under regular review and we will place any
updates on this webpage. If you have any questions about the Privacy Notice,
please
contact us.
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